![]() The pop-ups or ads might be caused by a third party app. "FOR POP UPS OR ADS OUTSIDE OF CHROME BROWSER OR THE NOTIFICATION TRAY" The particular course of action I instituted was: There were several scenarios presented in the email. ![]() After describing my issue, they promptly emailed me steps to take to remove pop-up ads that may appear in different places on your phone. I went into my Google Play Store account > Help and Feedback > Contact Us > Chat and opened a chat session with a Google Support rep. So, I thought it only made sense that I contact Google. It was then that I noticed that EVERY app in the ads was from the Google Play Store. On several occasions, when trying to slide to unlock (to clear it for access my own lock screen) I would be sent to the Google Play Store to install the advertised app. Installed another app to identify what app(s) may be causing the issue (there were about a dozen, but none looked overtly suspicious), and uninstalling a few apps (that were most recently installed, including the app adware detector called All-In-One Toolbox: Cleaner and Ad Detect Plug-in which also have in app ads!) that I thought may be the culprit. I tried updating software and firmware, shutting down and rebooting, clearing browser history, updating apps, clearing app caches, resetting app permissions and notifications, and begrudingly I Judging from the number of posts I've seen on this particular issue, it's not unique to any specific model of phone or carrier. This screen has a different ad each time you wake up your phone, and it prompts you to SLIDE TO UNLOCK, which brings you to your true lock screen. When the apps restored, and I configured my settings as close to the way I could remember I had them, I encountered this plague of a charging screen, with nonstop ads, prompting me to download some useless app I have absolutely NO interest in. (I plan to do a complete phone backup on my PC once I get everything tweaked the way I want it). Despite having auto backup enabled, I only got MOST of my Contacts, apps, messages, and a large amount (but not all) of my pics restored. On the last occasion, everything was restored exactly as I had it. ![]() This is not the first time this reset event has happened with the SGS7, with two different carriers, (so it's obviously a Samsung issue), only this time, it wiped my SD card!Īnyway, I turned to Google and Samsung for a full phone restore - settings as well as content. So, a few days ago, the SGS7 Gremlin struck again! Much to my ire and chagrin, it stopped accepting my fingerprint and secondary password, and subsequently did a factory reset.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |